THE COMMUNICATIONS DILEMMA Case Study Example | Topics and Well Written Essays - 2000 words

THE COMMUNICATIONS DILEMMA - compositors case Study ExampleIt involves an effective system in which employees can get the information they need (Smith & Mounter, 2008). conversation is an adhesive force that should hold an organization together. Without colloquy, an organization would be just a collection of disjointed employees working in different directions. Miami Memorial Hospital has a huge problem due to informal communicating problems. The new head of the hospital has created many enemies among the employees. As much as even his supporters perk up got that he came into the hospital during tough times, everyone agrees that he has a intercourse problem. During his first six months, Dr, Smith has do various changes to which most of the employees disagree. Examples include retrenchment of 50 employees and demoting two long term care workers. He withal fired the manager in charge of education and training and a popular attraction who had been in the hospital for eighteen years. The rankings of employees sows that a majority of them are very dissatisfied and have no motivation. They feel that Dr. Smith does not recognize them, are afraid of questioning Dr. Smiths decisions and phthisis of resources. This paper will analyze the case and recommend an effective solution to the communication process at Miami Memorial Hospital. ... According to Wright (2009) the decision making process in any organization determines the manner in which employees respond to decision outcomes. The manner in which the management communicates concerning decision made is crucial for any organization. In Miami Memorial Hospital, I will question the management decision making process in holy order to establish its impact on the organization. I feel that the fact that employees have come to dislike all told the actions of Dr. Smith, this says something about the exclusion of employees from the decision making process. The case also says something about the communication metho ds of Dr. Smith. His poor communication methods or lack of communication methods have led to a poor relationship between him and his employees (Wright, 2009). In addition to working from the information provided, I will conduct my own research and determine the rightfulness in my speculations. Specifically, I will research into the decision making process, and the degree of employee involvement. I will also seek to determine the method of communication used by Dr. Smith. These two issues arise from the fact that a majority of employees have a grudge against Dr. Smith because of his actions. Armed with such information, I will have a clear situation from which I can determine the best course of action. Gathering randomness from Employees The information provided by employees will be the best source of information for my research into the problem. This is because internal communication involves flow of information between employees and the management of an organization. The effectiv eness or lack of a good communication system impacts directly on employees. In gathering the information, I will use interviews and questionnaires. This will promise that I pose specific